Posted on February 17, 2014 by Brent Dill
Owning a computer is critical in today’s world. With great websites, social media and easy email communication, it’s easy to see why most people want to have a computer in their home or office.
There are times when computers don’t operate as planned. It’s hard sitting at your desk ready to play a game or work on a document only to find that your computer isn’t being cooperative.
Nine times out of ten computer repairs need professional help. A computer technician is specially trained to check the problem and offer the best possible solution.
Some computer repairs you might want to try doing on your own.. These are usually small fixes that can be handled with a couple of Google searches and some attention to detail.
An example of a computer repair that you might be able to take care of yourself is cleaning the computer or replacement of the computer’s battery or fan. A spick and span computer will prevent the computer from overheating. Computer fans are dust magnets.
You can clean out your computer with compressed air which will usually keep the computer from shutting down do to overheating and cut fan noise. Most computers have a fan inside of it. This fan is used to keep the computer’s internal parts cool. It’s essential that the fan works properly to make sure that the computer doesn’t become overheated. Typically, but it depends on the environment, it is ideal to blow out the inside and outside of the computer twice a year to prevent dust build up.
You will know when your fan might not be working right because you notice a different sound when you start or run your computer. Instead of taking it to a computer repair shop, take a moment to test the fan.
Most of the time computers have two fans. One fan is used to cool the power supply and the other fan is used to cool the CPU. Take off the cover of the computer and listen. If the sound does seem to be coming from the fan that cools the CPU you’ll want to replace it.
If the computer is still under the manufacturer’s warranty than this repair is typically done for free. Simply call the place where you purchased your computer and explain the issue. If you are outside the warranty period you can either take it to a computer repair shop or do it yourself. Typically you can find information on the manufactures warranty posted on their website. Most manufacture warranties are 1 year but some offer up to 3 years.
Before trying to repair anything on your computer make sure you unplug it. You’ll then need to take a look at the fan to see how it’s connected. It’s most likely connected by a few small screws or a clamp. Once the screws are loose you’ll need to disconnect the fan from its power supply. This will be one or two small plastic clips. Then take the fan to your local computer parts store and buy a new one. After replacing your new fan, attach the cover and plug the desktop computer in. The fan should now function like new.
Every once in a while a computer will make noises because a piece of hardware isn’t attached properly. The most common is the CD-Rom or DVD drive. Again for this type of computer repair, you’ll want to carefully remove the cover and listen for the source of the noise. Check all the screws and when you’re done attach the cover, plug the machine in and listen if the offending noise is gone.
It’s always important to be safe and thorough when repairing a computer. Computers are expensive and like maintaining your car, keeping your computer running efficiently is crucial. If you are comfortable handling a small computer repair yourself, give it a try. If you’re not comfortable, take the machine to Infogrip IT and allow our experts to do a great job.
Posted on January 27, 2014 by Brent Dill
Microsoft has finally decided on the name for its successor to SkyDrive: OneDrive.
A newly released video and website, introduces users to OneDrive, the “even better place to store and share your favorite things across all of your favorite devices.” Ryan Gavin, in a blog post on the OneDrive blog, described that “changing the name of a product as loved as Skydrive wasn’t easy,” but said he believes that OneDrive “conveys the value that we can deliver for you and best represents our vision for the future.” Gavin also added that currents users of SkyDrive or SkyDrive Pro should not expect any complications as a result of the change: ”The service will continue to operate as you expect and all of your content will be available on OneDrive and OneDrive for Business respectively as the new name is rolled out across the portfolio.”
Although one assumes that there will be few architectural changes involved in the the switch from SkyDrive to OneDrive, eager users can sign up on the OneDrive announcement page to be sure to hear about the switch first.
This particular change in name has its origins in the trademark battle that Microsoft lost against TV provider BSkyB. Let’s hope that Microsoft’s latest moniker for its cloud drive service has a longer lifespan than its predecessor.
Posted on August 12, 2013 by Brent Dill
Posted on March 16, 2012 by Brent Dill
I had a call last month from a client who wanted to extend her wifi wireless coverage around her home. She had a Motorola wireless router in the garage which meant that she could use her laptop there and also in the living room/kitchen but not upstairs.
The answer was to install and configure a TP-Link wireless extender/access point and plug it into a socket in a bedroom.
This was configured to work with the existing router and to use the same wireless ID and security codes. This allowed for seemless transfer as the laptop was moved between floors.
Prior to installing the extender the signal upstairs was as low as 10% , afterwards it was at 80=100% a significant improvement and one which meant the client could finally use her laptop while being upstairs, rather than at the kitchen table.
Posted on March 16, 2012 by Brent Dill
It is very useful to be able to just click on a web address in an email or in word and have the link open up in your browser. However if you install and then remove or even upgraded a web browser such as Chrome or Firefox the links can some time become broken. You then have to copy and past the link into your browser which, depending on the length of the address can be a pain.
You can click here and run the small program which Microsoft has provided to allow you to fix the issue. Run the fix and then reboot and your hyperlinks should be working again.
Posted on December 05, 2011 by Brent Dill
Comm100.com is the creator of a fantastic free Live Chat software. The desktop app is powered by Adobe Air, meaning it can be run on a Mac, a PC, and a Linux desktop.
The software has support for multiple operators, operator groups, chat transferring, and more. For those of you that aren’t interested in the desktop interface, an optional web interface is available.
Head over to Comm100.com and sign up for free to try it out today. We use it on a few of our websites, and we love it!
Posted on July 20, 2011 by Brent Dill
Inoculating yourself against Rebecca Black’s infectious song when it went viral wasn’t easy. Even harder? Staving off superbugs on your PC. Debug, defrag, and deworm your desktop or laptop with today’s deal from Infogrip IT. Get two hours of in-store computer service for $65 (a $140 value) or two hours of on-site computer service for $75 (a $180 value). Be it data recovery, hardware and software support, wireless networking troubleshooting, or general maintenance, Infogrip’s staff of certified computer doctors have all the tools to resuscitate your computer and give it a new lease on life. You’ll also receive a free computer cleaning (inside and out) plus a free security checkup and installation of new antivirus software if applicable. All that for over 50% off? Commence partyin,’ partyin’.
Posted on June 27, 2011 by Brent Dill
Just three months after the release Firefox 4, Mozilla has released Firefox 5 for the desktop and Android devices.
That’s a big change from the two years it took to move from Firefox 3.5 to Firefox 4. Firefox 5 is part of Mozilla’s new rapid release development cycle. Which is more like what Google does with its Chromer browser and promises faster updates. Mozilla wants Firefox to hit version 7 by the end of the year.
Visually, Firefox 5 looks identical to Firefox 4. Rather than reinventing the wheel, Mozilla has added better support for web standards, fixed some bugs, made performance enhancements and added a few additional code touches.
The big new features, courtesy of the release notes is:
Firefox 5 is fast — even faster than Firefox 4. It’s nice to see the more frequent update cycle, because it means that the browser will be more able to support the latest and greatest browser features.
To update to the latest Firefox, click on the “check for updates” button in the “About Firefox” menu.
Posted on May 06, 2011 by Brent Dill
A trojan horse has cropped up that affects Mac OS X as well as Windows, primarily disguised as a video moving around social networking sites. So when a user click an infected link, a Java applet is launched that downloads multiple files, including an installer that runs automatically without users’ knowledge.
The Trojan, is named trojan.osx.boonana.a by security firm SecureMac, appears as a message on social networking sites such as Facebook displaying, “Is this you in this video?” As the user clicks the link, a Java applet runs, allowing the system to download several files installing a program that can bypass the usual password verification OS X requires for installation.
The malware will launch automatically on startup, communicates with servers, and can also crack user accounts on other sites to continue to spread itself.
SecureMac asserts that because the initial phase of the trojan runs on Java, it can spread itself to both Mac OS X and Windows. SecureMac doesn’t say explicitly how it differs on Windows, only that the payload includes “other files” that are directed at Windows.
Disabling of Java in your browser can help you avoid infection, but the problem is solved by not clicking shady links. For those already under Boonana’s spell, though, SecureMac has created a free removal tool. The company also reminds Mac users that as Apple’s market share grows, they need to be mindful of increased attention from hackers.
Posted on April 13, 2011 by Brent Dill
When a company subscribes to a managed service, the provider manages the network equipment and applications on the client’s premises or remotely according to the terms established to meet the client’s unique business needs.
For small and medium-sized businesses, managed services provide enterprise class capabilities for an affordable monthly fee.
Subscribing to managed services will:
Managed services bridge the gap by giving companies access to leading network technologies and management expertise without the need to invest in technology upgrades.